Your mailbox and your customer account have separate logins.
- Webmail: read and send email. Sign in with your full SpeechTherapy.com email address and its mailbox password.
- Dashboard: manage your subscription, billing, support tickets, and mailbox password. Use your customer-account email and Dashboard password, which may differ from your mailbox login.
Changing one password does not mean the other changed. If an email app asks for a password, it needs your mailbox password.
Change or set your mailbox password through the Dashboard. If you cannot sign in to the Dashboard, reset your Dashboard password.
Need help? Open a support ticket through your Dashboard.