Can I Use This Email for Patient Information or PHI?

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No. Do not use this service to send, receive, or store protected health information (PHI). SpeechTherapy.com email is not offered as a HIPAA-compliant service, and we do not provide a Business Associate Agreement (BAA) for it.

Use your organization’s approved clinical communication system for patient information. Your professional email address does not by itself make a mailbox appropriate for clinical records or patient-identifying communications.

If someone sends patient information here unexpectedly, do not forward it to another ordinary email account or paste it into a support ticket. Follow your organization’s procedures and direct the sender to your approved clinical communication channel.

For questions about the service, open a Dashboard support ticket without including patient information.

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