Start with your full SpeechTherapy.com email address and mailbox password. Our domain has automatic setup information configured, so a compatible app can fill in the server settings for you. If setup completes, you can skip the manual settings below. Some apps or versions still ask you to enter them.
- Open Outlook and go to Settings.
- Under Accounts or Mail Accounts, choose the option to add an email account.
- Enter your full SpeechTherapy.com email address and continue. Enter your mailbox password if asked.
- If Outlook cannot identify the provider, choose IMAP. If it has selected the wrong provider, use the option such as Not a … account? to choose IMAP.
- Open advanced settings if needed, enter the incoming and outgoing details below, and finish setup.
Only if Outlook asks for server settings
| Setting | Incoming mail | Outgoing mail |
|---|---|---|
| Protocol | IMAP | SMTP |
| Server | imap.speechtherapy.com | smtp.speechtherapy.com |
| Port | 993 | 465 |
| Connection security | SSL/TLS | SSL/TLS |
| Username | Your full SpeechTherapy.com email address | Your full SpeechTherapy.com email address |
| Password | Your mailbox password | Your mailbox password |
Outgoing SMTP authentication is required. If your app asks for an authentication method, use Normal password or Password over the secure connection. An alternative outgoing configuration is port 587 with STARTTLS; keep the port and security type paired correctly.
If Outlook provides a combined server field rather than a separate port field, enter imap.speechtherapy.com:993 and smtp.speechtherapy.com:465. Enter your full email address and mailbox password for both incoming and outgoing authentication.
Select your SpeechTherapy.com account before composing and check From. If your version offers a default email account in Settings, select it there. For Windows, use the Outlook for Windows guide.
After setup, send a short message to another address you can check and reply to it. Confirm that the From address is your SpeechTherapy.com address. Choose your default sending address if your app supports that setting.
If you have not set a mailbox password yet, set it through your Dashboard. For connection errors, compare the server settings or open a support ticket. Do not turn off encryption or accept a certificate warning to complete setup.
